Customer Care Agent in Johns Island, South Carolina

Company: Iris Consulting Group - Learning & Advancement

Job Description

We are an out-of-the-box company, born here in Charleston, SC, and ready to take on the world! We specialize in new customer acquisition, customer retention, face-to-face sales, and customer service.

We are seeking three Entry Level Team Leads who we could teach the basics of business management to in a year-long training process. Our clients are increasing in demand and we want to take advantage of this window of business opportunity. Ideally we could promote this person to Branch Management as we expand in 2019.

Iris Perks:

  • Paid Training
  • Company Paid Travel
  • Competitive Pay Structure
  • Weekly and Monthly Bonuses
  • Upward Mobility
  • A fun, high energy work environment! No cubicles, we work closely together as a team.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information on services and products
  • Document and update customer records based on interactions
  • Present service updates to customers one-on-one and face-to-face

Requirements

  1. Adaptability
  2. Friendliness
  3. Reliability
  4. Quick-on-your-feet
  5. Drive
  6. Flexibility for quarterly travel
  7. Great personality

As a company, we believe that if you aren’t having fun while doing it, you’re doing something wrong.
Are you what we’re looking for?

Company Description

Iris Consulting Group, a local downtown sales and marketing business, is a place where solutions happen!

We Win. We have been the #1 outsourced sales and marketing resource for telecom in SC since we started.

We win because we believe the best businesses are run in team:
the great ideas often come from surprising sources! We are convinced that a work environment where people are comfortable asking each other for help and stimulating each other to be better, wins! We believe in our people. We have the best people!

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